You've Logged In Before But Can’t Access the Portal
✅ Check your email address
Make sure you're using the same email address that was used to activate your account. If you're unsure, chat with us or reach out to [email protected] for help.
🔑 Reset your password
Click “Forgot password?” on the login page to reset it. For more details, visit this article.
First Time Logging Into the Portal?
✉️ Haven’t received an invite
You can’t sign up for the client portal on your own—you’ll need an invite from your service provider.
What to do:
Ask your service provider to send you an invitation email.
Check your inbox and spam folder.
🚀 Received an invite
If you’ve received an invite, the next step is to activate your account.
Follow these steps to get started:
Open the invitation email from your service provider.
Click the activation link and follow the steps to set your password.
💬 Need Help?
If you're stuck or something’s not working, contact us at [email protected]—we're here to help! 🙌