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Set up/modify my billing e-mail
Set up/modify my billing e-mail
Hubflo Team avatar
Written by Hubflo Team
Updated over a week ago

On Hubflo, you have 2 configured email addresses and one synchronized mailbox:

  • An email address linked to your user profile: this is used to log into Hubflo. Moreover, if one of your clients responds to an automatic billing email, their response will be sent back to this email.

  • A billing email address: this email is only displayed in the contact details block on the PDFs of your invoices & proposals. You can use your personal email or a generic email (e.g., [email protected]).

  • A synchronized mailbox: which allows you to receive/send emails from Hubflo.

In most cases, the 3 emails will be similar (especially if you are not working in a team) but you might want to have different emails for specific purposes.

Example:

  • You use your personal professional email [email protected] to log into Hubflo.

  • You connect a [email protected] email mailbox to Hubflo to manage your emails.

  • You wish to set [email protected] as the email in the contact section on the PDFs of your invoices & proposals.

What is the purpose/how is each of these addresses used (if you don't have the same one for these 3 categories)?


1 - Login Email Address: "My Profile"

→ Your login email address is the one you used when you created your account on Hubflo, and it cannot be changed by yourself:

What exactly is it used for?

- It allows you to connect to Hubflo

- It is included on the public page of your proposal and invoices (the email icon)

- It is included in the automatic billing emails you send via Hubflo

→ Want to change the default email for sending/receiving replies to your billing emails? Write to us via chat 🙂

🔍 ATTENTION: this action implies that you will therefore change your Hubflo login email.


2 - Billing email address

→ Your billing email address is the one you configure in Settings: "Billing" :

What exactly is it used for?

This email address is the one that appears on the PDFs of your proposals and invoices:

→ Want to change it? Go to Settings: "Billing".

We will shortly be enabling you to check this box by default for sending/receiving replies to automatic emails.

You may prefer to have separate email addresses for these two features 🙂


3 - The email inbox synchronised with Hubflo

The email inbox that you synchronise with Hubflo (and the associated Calendar) is completely independent.

What exactly is it used for?

The email inbox that you synchronise with Hubflo allows you to :

- send manual emails

- receive your emails on Hubflo (as well as on your initial email provider)

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