Tracking your time is important—but knowing which hours you can bill your clients for is just as crucial. This guide breaks down the difference between billable and non-billable time, with examples to help you stay accurate, transparent, and profitable.
What is Billable Time?
Billable time refers to work hours you charge to a client based on your agreement. These hours are directly related to delivering client-facing work.
Examples of billable time:
Design & Development – e.g., building a website or designing a logo
Client Meetings – strategic calls, progress reviews, or briefings
Report Writing – anything you deliver to the client as part of the scope
What is Non-Billable Time?
Non-billable time refers to internal work you can’t charge to a client but is essential for running your business.
Examples of non-billable time:
Internal Training – onboarding or learning new tools
Administration – emails, invoicing, or scheduling
Business Development – prospecting, proposals, or networking
💡 Always clarify billable vs. non-billable terms with your clients in your contract or service agreement.
Want to dive deeper into Time Tracking?
👉 Read: Getting Started with Time Tracking →