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Billable vs. Non-Billable Time

Hubflo Team avatar
Written by Hubflo Team
Updated over 3 weeks ago

Tracking your time is important—but knowing which hours you can bill your clients for is just as crucial. This guide breaks down the difference between billable and non-billable time, with examples to help you stay accurate, transparent, and profitable.

What is Billable Time?

Billable time refers to work hours you charge to a client based on your agreement. These hours are directly related to delivering client-facing work.

Examples of billable time:

  • Design & Development – e.g., building a website or designing a logo

  • Client Meetings – strategic calls, progress reviews, or briefings

  • Report Writing – anything you deliver to the client as part of the scope

What is Non-Billable Time?

Non-billable time refers to internal work you can’t charge to a client but is essential for running your business.

Examples of non-billable time:

  • Internal Training – onboarding or learning new tools

  • Administration – emails, invoicing, or scheduling

  • Business Development – prospecting, proposals, or networking

💡 Always clarify billable vs. non-billable terms with your clients in your contract or service agreement.

Want to dive deeper into Time Tracking?
👉 Read: Getting Started with Time Tracking →

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