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Login and Billing Email Settings in Hubflo

Hubflo Team avatar
Written by Hubflo Team
Updated over 2 weeks ago

In Hubflo, you typically use one primary email address, but it may serve different purposes across the platform. In some cases, you can configure a secondary address specifically for billing purposes. Here's how it works:

Your Login Email

This is the email linked to your user profile—it's the one you used to sign up for Hubflo.

What it’s used for:

  • To log in to your Hubflo account

  • To receive replies to automatic billing emails (e.g., reminders, invoice notifications)

  • Displayed on the public page of your invoices and proposals

⚠️ You can’t change this email address directly. If you’d like to update it (for example, so clients reply to a different address), reach out to [email protected]—we’ll help you update it.

Your Billing Email

This is the email address that appears on invoice and proposal PDFs, under the contact section. It’s especially useful if you want to show a finance-specific email (like [email protected]) without affecting your login or client communication.

To change it:

Go to Settings → Billing and update the email under "Contact details"

Your Synchronized Mailbox

If you connect an external mailbox to Hubflo (e.g. Gmail or Outlook), it becomes your inbox within Hubflo.

What it’s used for:

  • Sending emails through the Email Module

  • Receiving and managing client replies directly in Hubflo

  • Syncing with your calendar

This feature is separate from billing and login emails, and is only visible if you've chosen to sync a mailbox.

🎯 Example Setup

Here’s how a typical setup might look for a small business owner:

Email Purpose

Address

Login Email

Synchronized Mailbox

Billing Email (PDFs)

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