When setting up your Client Portal on Hubflo, you'll see the option to use either a custom domain or a Hubflo subdomain. This guide walks you through how to connect your IONOS domain in a few quick steps.

What you’ll need before you start

• A registered IONOS domain (e.g. yourdomain.com)

• An active Hubflo subdomain (e.g. yourcompany.hubflo.com)

• Hubflo Plus Plan

Add your custom domain in Hubflo

1. In Hubflo, go to Settings → General Settings/Domain

2. Click Edit domain

3. Enter your custom domain (e.g. portal.yourdomain.com) in the Custom domain field and click Next

Add a CNAME record in IONOS

1. Log in to your IONOS account

2. Navigate to the Domains section

3. Next to your domain, click the gear icon (⚙️) and choose Manage Subdomains

4. Click + Add Record

5. Select CNAME from the record type options

Fill in the fields as follows:

• Host Name:
  ​portal, client, www, etc. (depending on the subdomain you want to use—e.g., portal.yourdomain.com)

• Target:
  ​portal.hubflo.com ← make sure this is exact and not changed

• TTL:
  You can leave this as automatic

Click Save, then confirm the change on the next screen

Note: Your changes are effective immediately in IONOS. However, it can take up to an hour for the changes to fully propagate.