---
title: "Set up your Namecheap domain"
description: "When setting up your Client Portal on Hubflo, you'll see the option to use either a custom domain or a Hubflo subdomain. This guide walks you through how to connect your Namecheap domain in a few quick steps."
url: https://support.hubflo.com/en/articles/9440333-set-up-your-namecheap-domain
collection: "Custom domains & subdomains"
updated: 2026-09-04
language: en
alternates: [fr]
---

# Set up your Namecheap domain

When setting up your Client Portal on Hubflo, you'll see the option to use either a custom domain or a Hubflo subdomain. This guide walks you through how to connect your Namecheap domain in a few quick steps.

When setting up your **Client Portal** on Hubflo, you'll see the option to use either a **custom domain** or a **Hubflo subdomain**. This guide walks you through how to connect your [Namecheap domain](https://www.namecheap.com/support/knowledgebase/article.aspx/9646/2237/how-to-create-a-cname-record-for-your-domain/) in a few quick steps.

## What you’ll need before you start

-   A registered Namecheap domain (e.g. yourdomain.com)
    
-   An active Hubflo subdomain (e.g. yourcompany.hubflo.com)
    
-   Hubflo Plus Plan
    

## Add Your Custom Domain in Hubflo

1.  In Hubflo, go to **Settings → Domain & general**
    
2.  Click **Edit domain**
    
3.  Enter your custom domain (e.g. `portal.yourdomain.com`) in the **Custom domain** field and click **Next**
    

## Add a CNAME Record in Namecheap

Go to [namecheap.com](https://www.namecheap.com/) and click **Domain List** in the left-hand menu.

1.  Find your domain and click **Manage**
    
2.  Click the **Advanced DNS** tab
    
3.  Scroll to the **Host Records** section
    
4.  Click **\+ Add New Record**
    

Choose the following values:

-   **Type**: CNAME Record
    
-   **Host**:
    
    -   Use `portal`, `client`, `www`, etc. (based on the subdomain you want, like `portal.yourdomain.com`)
        
-   **Value / Target**: `portal.hubflo.com` _(this must be exact)_
    
-   **TTL**: Automatic (or choose the lowest option)
    

📌 **Important Notes**:

-   Do not include your full domain in the **Host** field (e.g., just write `portal`, not `portal.yourdomain.com`)
    
-   Make sure no other **CNAME, A, or URL redirect** records exist for the same subdomain—only one record per host is allowed
    

Click **Save All Changes** to apply your DNS updates.

![](https://staticfiles.gleap.io/helpcenter/6a4bcc4e8b024171cc9027af/20260709133251_5108.png)

**Note:** Changes take effect immediately in Namecheap, but DNS propagation can take **up to 30–60 minutes**.

  
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