---
title: "Correct or cancel an invoice"
url: https://support.hubflo.com/en/articles/8266937-correct-or-cancel-an-invoice
collection: "Invoices & recurring payments"
updated: 2026-10-15
language: en
alternates: [fr]
---

# Correct or cancel an invoice

Invoices in Hubflo are legally binding documents. Once issued, they cannot be edited directly, this protects the integrity of your financial records and invoice numbering sequence. Here's how to handle each scenario depending on the invoice status.

**Important:** Invoices cannot be deleted in Hubflo. This ensures your invoice numbering sequence stays intact. If you created test invoices during setup and need them removed, reach out to our support team.

# If the invoice is issued but not paid

You can't edit an issued invoice, but you can cancel it and send a corrected version.

1.  Open the invoice and click **Cancel**
    
2.  Click **Duplicate** on the cancelled invoice
    
3.  Rename it and remove "copy" from the title and use something like "Corrected Invoice – \[Original Title\]"
    
4.  Make your changes: update line items, amounts, descriptions, or dates as needed
    
5.  Issue and send the corrected invoice to your client
    

# If the invoice is paid

To reverse a fully paid invoice, issue a full credit note. This is the correct approach from a legal and accounting standpoint.

1.  Click the **three dots** next to the invoice
    
2.  Click **Create Credit Note**
    
3.  Enter the **% amount** to credit
    
4.  Confirm and generate the credit note
    

**Note:** The credit note cancels out the original invoice and deducts the amount from your billing reports.

## If the invoice is partially paid

When you need to credit specific line items rather than a percentage:

1.  Duplicate the original invoice and rename it, for example, "Partial Credit – \[Original Title\]"
    
2.  Remove the items that are not being credited
    
3.  For the remaining items, change the **Type** to **Credit note** so their values appear as negative amounts
    
4.  Review, then send the credit note to your client
    

💬 **Need help?** Chat with us directly in your Hubflo dashboard or email us at [hello@hubflo.com](mailto:hello@hubflo.com), we’re happy to help!