---
title: "File sharing & documents"
description: "Learn how to upload and download files, sign documents, and access your completed documents in your Hubflo client portal."
url: https://support.hubflo.com/en/articles/11166009-file-sharing-and-documents
collection: "For Clients"
updated: 2026-10-22
language: en
alternates: [fr]
---

# File sharing & documents

Learn how to upload and download files, sign documents, and access your completed documents in your Hubflo client portal.

# Uploading and downloading files

Your portal includes a shared space where you can upload files directly to your team.

Here's how to upload a file:

1.  Log in to your Hubflo portal
    
2.  Navigate to the relevant folder
    
3.  Click **File** in the top right corner
    
4.  Choose a file from your device
    

**Note:** The max file size is 3GB.

To download any file shared with you, simply click the **down arrow** next to the file.

![](https://staticfiles.gleap.io/helpcenter/6a4bcc4e8b024171cc9027af/20260709133233_8662.png)

# Signing a document

When your service provider sends you a document to sign, you'll receive an email with the subject **"\[Action required\] New document to complete."**

![](https://staticfiles.gleap.io/helpcenter/6a4bcc4e8b024171cc9027af/20260709133233_0938.png)

You can also find any pending documents on your **home page** under the Action Required section.

![](https://staticfiles.gleap.io/helpcenter/6a4bcc4e8b024171cc9027af/20260709133233_1950.png)

### To sign a document:

1.  Open the document from the email, your home page or from **Completed Documents** in the left sidebar
    
2.  Fill out the red fields and sign it
    

![](https://staticfiles.gleap.io/helpcenter/6a4bcc4e8b024171cc9027af/20260709133233_5049.gif)

Once signed, the document will move to the **Completed Documents** section, where you can review it anytime.

![](https://staticfiles.gleap.io/helpcenter/6a4bcc4e8b024171cc9027af/20260709133233_2114.png)

## Downloading signed documents

From **Completed Documents** in the left sidebar, you can download any signed document for your records.

You'll also find a **signature certificate**, an audit log generated by DocuSeal that records who signed the document, when, and from where. It serves as a verifiable record of the signing in case you ever need it.

![](https://staticfiles.gleap.io/helpcenter/6a4bcc4e8b024171cc9027af/20260709133233_4969.gif)