---
title: "Switching your client portal domain"
description: "How to switch your client portal domain"
url: https://support.hubflo.com/en/articles/10984672-switching-your-client-portal-domain
collection: "Custom domains & subdomains"
updated: 2026-09-04
language: en
alternates: [fr]
---

# Switching your client portal domain

How to switch your client portal domain

If you're looking to **change** your existing Hubflo client portal domain, the process is similar to [setting up a new domain](https://support.hubflo.com/en/articles/9419546-set-up-your-custom-domain.md).

Follow these steps to safely switch to a new domain:

1.  Go to **Settings → Domain & general**
    
2.  Click **Edit domain**
    
3.  Enter your new domain (e.g. `clients.newdomain.com`)
    
4.  Click **Next** to proceed
    

> **Error:** **Important:** Once removed, your portal will no longer be accessible via the old custom domain. Clients must use your Hubflo subdomain until the new domain is connected.

## Update your DNS settings

In your domain registrar (e.g. GoDaddy, Cloudflare, etc.), update or add a **CNAME record** with the following details:

<table data-id="20cc3765-dd04-4100-baf8-f0205e19b4ba" style="min-width: 75px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1" style="background-color: #e3e7fa80;"><p data-id="3dfd9e7b-d0af-4c32-98bc-6b0de5d0ec64">Type</p></td><td colspan="1" rowspan="1" style="background-color: #e3e7fa80;"><p data-id="0fad61c6-146e-465c-bc87-decc39b89b6c">Name (Host)</p></td><td colspan="1" rowspan="1" style="background-color: #e3e7fa80;"><p data-id="9a16ef1e-0578-4065-8e00-2600dd556525">Value (Target)</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="1a553eac-ec89-4d6a-ba21-5b7fa7ff0873">CNAME</p></td><td colspan="1" rowspan="1"><p data-id="1c6cb374-26af-457f-bd3b-eb30457ac1a1">portal</p></td><td colspan="1" rowspan="1"><p data-id="1b8bd916-0f77-42a6-b50b-badc8d17e301"><code>portal.hubflo.com</code></p></td></tr></tbody></table>

🔁 Replace `portal` with your desired subdomain (e.g. `clients`, `app`, `dashboard`)

1.  Return to Hubflo
    
2.  Click **Validate** next to your new domain
    

⏱ It usually takes **10–15 minutes** to go live, but DNS propagation can take up to **24–48 hours**.

(**Optional**) Set up redirection from old to new domain

Hubflo doesn’t automatically redirect your old custom domain.  
If needed, use a redirect service like [Redirect.pizza](https://redirect.pizza) to forward traffic.

#### 💬 Need help?

Reach out anytime from your Hubflo dashboard or email our Support team at [hello@hubflo.com](mailto:hello@hubflo.com).
